Training

Your dedicated WebLink project manager hosts an online workshop covering the basic administration of your new eCommerce website.

Topics covered :

• Accessing your new website for the first time
• Basic use of your website from a customer's perspective
• Basic administration of your site including customer setup, order processing, catalog management & reporting
• Reviewing the quality assurance process

Your dedicated WebLink project manager hosts an online workshop covering more advanced administration of your WebWare eCommerce website, review of questions from the initial training and required changes documented during the initial website review.

Topics covered:

• Review of changes made after your initial training and review workshop
• Shipping & delivery options, setup & administration
• Custom catalog setup & management
• Promotion setup & management
• Customer implementation best practices
• Domain & email management
• "Go live" plan

Your dedicated WebLink project manager hosts an online workshop 30-days after your initial "go live" date to review how your new WebWare eCommerce website is performing.

Topics include:

• General questions & answers
• Review of past 30 days of website operation
• General training recap
• Ongoing support process

While training is structured, we believe in tailoring our programs to meet your unique needs.