Add-Ons

Catalogs & Cataloging

Enable your customers to look up and order parts automatically, so counter personnel spend time on more productive tasks. No one wants to wait on the phone or stand in line when they can achieve the same result on the web. Effective self-service allows users to help themselves, quickly and easily get access to new products, services and information, while drastically reducing the cost of interaction.

Activant ePartExpert© Integrated

Activant PartExpert® Suite provides distributors with all the information they need to quickly and efficiently find the right parts at the right price? all in a single, fully integrated solution. Combining Activant PartExpert with All Lines and InterChange®, PartExpert Suite provides up-to-date, comprehensive information on parts, prices, applications, and interchanges, with all data cross-referenced and integrated for fast, accurate lookup.

With PartExpert Suite, distributors can improve productivity, reduce training costs and boost sales with fast, accurate access to data on 2,900 product lines, 4,000,000 parts numbers and prices, and 16,000,000 interchanges.

WebWare Performance & Accessory Catalog

SPEED Features more manufacturers than any other Cataloging company in the High Performance Market. Over 1,000,000 Products – Because we feature over 800 manufacturers, you are able to host more products than any other Cataloging company in the High Performance Market.

Custom Catalog Builder

Build Your Own Catalogs

Grow online Revenue, Better Service Customers

• Can your customers easily buy everything you offer from your website?
• Do you sell Accessories? Tools? Cleaners? Lubricants?
• Or any non-application product?
• Are you an import specialist that would you like to extend your application catalog?
• Would you like the ability to create your own electronic catalogs in minutes?

Set your self apart with WebWare WebCat an online cataloging tool that can be added to your WebWare eStore in minutes allowing you to:

• Create your own non-application catalogs
• Examples include tools, lubricants or accessories
• Create your own specialty application catalog
• Examples include specialty import, specialty heating & cooling, or performance
• products
• Create promotional catalogs
• Immediately add revenue sources to your website

WebCat is so easy to use that you can create integrated online catalogs in less than 15 minutes!! Your custom catalogs can be complete with product images, descriptions, real time pricing and availability allowing your customers to place orders immediately.

Don't limit your online store to only application based catalogs, give your customer access to everything you sell online NOW!

Order Processing

Distributor Network Package

WebWare Virtual Inventory is a powerful web based supply chain tool that seamlessly adds the inventory of a network of AConneX manufacturers and wholesaler locations to your own.

Easily allow users to order from any location to maximize your inventory options

Key Features

• Easily allow customers to automatically order from any location
• Leverage warehouses and partner company inventories
• Manage store-to-warehouse, store-to-store Networks
• Increase sales by maximizing availability
• Improve fill rate without increasing inventory
• Improve Customer Service and Loyalty
• Reduce Special Order costs

How does it work?

Your customer logs in your WebWare Website to check inventory either with a part number or using the integrated eCatalog. Not in stock? No problem. With a single click, your customer can execute a real-time stock check in your supply chain. The virtual inventory appears as a branch location of your operation

Whether your supply chain consists of jobbers, manufacturers or other distributor; each has a highly configurable interface to control the special order process so it is seamless to the customer. Brand availability, delivery methods & timing, surcharges and other critical special order process rules can be configured to your business rules.

Stock Order Package

The WebWare Stock Order package allows your customers to:

• Place stock orders by uploading a parts list / order from Microsoft Excel
• Place stock orders from any text based CSV file
• Copy & paste orders from legacy based purchase order systems into an online clipboard
• Create recommended stock orders based on purchase history on the website

The stock orders are then processed allowing your customers to order in-stock, or out-of-stock items based on their preferences.

Eliminate the FAX-IN order and duplicate processing with WebWare Stock Order.

Payment Processing Package

WebLink provides Internet Protocol (IP) payment gateway services that enable merchants to authorize, settle and manage credit card or electronic check transactions anytime, anywhere. We are a certified developer, provider and reseller for Authorize.net & VeriSign.

Key Features

• Credit Card Processing
• PayPal Integration

Sales Tax Management

Unfortunately taxes are necessary when selling online so with Webware Sales Tax Management you can properly setup your online tax authority.

Sales tax management also provides:

• Sales tax by State, City & Postal Code
• Ability to setup sales tax exceptions by account
• Sales tax exceptions based on postal code
• Sales tax exceptions based on customer type (i.e wholesale vs. retail)

Business Tools & Reporting

Reporting Package

WebWare Reporting Module offers robust reporting features to help you in getting key business insights. Our reporting module automatically generates important business report

Webware Business Analytics is a powerfully simple, web based application that enables users to log in and perform in-depth analysis and trending of all their transaction data. Add WebWare BA to your Entire Organization by integrating with all source systems. Get real data transparency and truly understand your business.

Reporting Package Plus

The WebWare Report Package Plus extends all of the reporting tools in our standard Reporting Package to provide you better insight and at-a-glance dashboard views to everything happening in your online store.

Key Features:

• Administrative dashboard providing at-a-glance sales statistics in real time
  • Includes daily, hourly, monthly statistics on:
  • Sales totals
  • Line ordered
  • Total logins
  • Stock checks vs. orders by customer
• GOOGLE Analytics integration & reporting
  • Key insights on where your users are finding your site
  • Which pages are visited most
  • How long users are on your site
  • Where your users are located
  • Much, much more
• Location level reporting
  • Sales and activity reporting by location
• Lost sales reporting
• Customer statements
• Offline sales reporting
  • Reporting on sales made offline allowing users to view all purchase activity
  • Limited to certain platforms and integration levels
• Customer activity reporting
  • Who is logged in now and from where
• Salesman performance reporting
  • Quickly run reports on salesman account performance
  • Run online sales commission reports
• Online quote, PO and Invoice exporting to Microsoft Excel

Document Imaging

Document Imaging - Document Imaging is a suite of modules designed to allow customers to reduce the amount of paper they must store while increasing customer service and general business management efficiency. By using the power of electronic storage and relating information in the system, you can easily store things like customer signatures with receipts and invoices and present customer billing statements that incorporate this information while delivering the statements themselves electronically. You can realize a quick and substantial return on investment by eliminating stamps, envelopes and storage space and by eliminating the hours you spend daily researching old invoices or stuffing envelops in your month end billing cycle.

Key Features

• Capture customer signatures online and attach to receipts and invoices.
• Tile multiple invoices together to support your statement processing.
• View past transactions online to eliminate multi-part documents and storage costs.
• Use laser printing to take advantage of single copy standard paper and fax or electronically deliver information to customers

CRM Package

The WebWare Customer Relationship Package allows you direct insight into your customers buying potential and sales volume while allowing your sales team to quickly record specific details about servicing their accounts.

Key Features:

• Account Activity Dashboard
  • MTD & YTD comparisons and key metrics to individual customer purchases
• Call logging & reporting
• Customer specific details for recoding buying potential
• Account contact personal information
• Account reminders

Customer & User Management

User Management

Provides you the ability to easily turn on, or off each services module (i.e. Estimating, Third Party Tools etc) allowing you to administer what your customers have access to. The User Services also provides you the ability to provide, or create subscriptions to individual modules.

Sales & Marketing

Sales & Marketing Package

With the WebWare Sales & Marketing module you can promote and market your products in an instant. Keep your customers informed with promotional product pages and deliver personalized, targeted email messages to everyone using your website.

Key Features:

• Instantly add featured products to your home page or promotional item pages
• Allow customers to view product images, detailed product information and BUY NOW
• Discount products
• Promote fast moving products using our popular item marketing tool
• Setup & control over 20 event triggered email auto-responders to deliver informative and relevant information to your customer
• More tools to keep your customers coming back

Sales & Marketing Package Plus

Allows you to offer customers various types of coupons, and promotions which can be redeemed by entering the site from a link provided upon distribution of the promotion, or upon entering a coupon code during checkout. It features full display options and extensive coupon options which can handle most any type of discounts you wish to offer

Key Features

• Manage Promotional Products
• Promotional Email Campaigns
• Promotional Landing Page
• Salesman Account Management
• Gift Card Management
• Customer Rewards Management
• Dynamic Banner Management

Partner Package

Provides your customer a search engine that allows your web visitors to find company locations, affiliated business partners, jobbers, certified dealers, or service centers. Promote customer loyalty with this powerful search engine that is completely configurable, and manageable allowing you to rank who shows up on your website based on purchases from your company, zip code or customer satisfaction ratings.

The affiliate tracking system built into WebWare enables you to create affiliate partners for your store, with individual commission levels based on order traffic, customers referred, or a combination of both. Manage online trading relationships referrals with your customers, business partners, car clubs and associations allowing you to extend special discounts and promotions to those who support and promote your eBusiness website.

Service Dealer Services

Service Dealer Package

With the WebWare Service Estimator Module seamlessly integrated with Activant's LaborExpert & Service Internals Plus package your customers can easily, create, edit & print service estimates using a labor-estimating tool that provides exact labor times based on the Mitchell Repair® Labor Estimating Guide and then return to order parts when the job is accepted. The Service Estimator Module when licensed with Service Interval Plus also provides a comprehensive electronic database of service intervals for both routine and severe service maintenance schedules.

Seamless Integration with Activant Service Intervals Plus a powerful, comprehensive electronic database of service intervals for both routine and severe service maintenance schedules. Service Intervals Plus builds on the value of service intervals maintenance by offering new service data and capabilities that can be easily tuned to the customer's needs.

Key Features

• Web based application gives you instant access to important vehicle specifications where ever you are.
• All Repair information can be saved to retrieve later with a single click.
• Wiring diagrams can be viewed to fit the screen or at 100% actual size.
• Repair data includes: Fluid Capacities, Tire Data, Tune-up specs, Brake specs, Steering & Suspension torques, Alignment specs, Component Locator diagrams & Wiring diagrams, an under-hood lubrication guide.

Shipping & Delivery

Fulfillment Package

The WebWare Fulfillment package provides all of the features you need to setup & manage your shipping & delivery services. Allowing customers to find and buy parts is critical, but you still need to delivery them.

Key Features:

• Setup & manage delivery routes
• Setup hotshot delivery
• Setup customer pick-up
• Unlimited delivery & shipping calculation types
• Multiple warehouse and location support
• Setup fuel surcharges

Fulfillment Package Plus

The WebWare Fullfillment Package Plus extends the functionality of our standard Fulfillment Package with seamless integration with major shipping companies such as UPS & FedEx.

Key Features:

• Automatic live shipping rate calculation
• Live package tracking
• Real time customer order status notification with tracking number
• Quick estimated shipping calculation
• Dimensional shipping calculation support
• Product shipping rate exception management (capable of handling overweight, oversize products charges)

Managing Content

Content Package

The WebWare Content Package allows you to keep your customers coming back for new information by allowing you to keep your site current.

Key Features:

• Setup & management your manufacturers page including brand logos, web address, product information and more
• Give your customers an accurate, real time, interactive line card
• Update & manage your static web page content
• Manage your company and product information pages
• Create, manager and update an interactive FAQ's page
• Manage your news ticker and provide new and relevant news & offers to your customers
• Multi-language support

Content Package Plus

The WebWare Content Package Plus extends the functionality of our standard Content Package allowing you to completely customize your sites content.

Key Features:

• Add new pages to your website and add your own content
• Customize your menu names
• Completely manage your product page columns
• Create and manage a promotional landing page with:
• News & offers web parts
• New Items
• Promotional Items
• Featured products
• Alerts
• Discount card status